Living It English Cafe Gaziantep (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (“Site”) and/or participate in our services (“Services”). By accessing or using our Site or Services, you consent to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Data
We may collect personal information such as your name, email address, phone number, and payment details when you:

• Register for a course or event

• Fill out a contact form or questionnaire

• Subscribe to newsletters or email updates

• Interact with us on social media or other platforms

1.2 Automatically Collected Data
When you visit our Site, we may automatically collect information about your device and browsing activities, including:

• IP address, browser type, and operating system

• Pages viewed, date/time stamps, and referring URLs

• Cookies and similar tracking technologies (see Section 6 below)

1.3 Children’s Data
Our Services are primarily intended for adult learners. If we offer programs for minors (e.g., Kids Daycare), we only collect personal data from a parent or legal guardian for enrollment, emergency contact, and administrative purposes. We do not knowingly collect personal information directly from children under the age of 13 without parental consent.

2. How We Use Your Information

We use personal data to:

• Provide and maintain our Services, including course enrollment and scheduling

• Communicate important updates, such as class changes or special offers

• Process payments and manage billing information

• Improve our Site and user experience through analytics and feedback

• Comply with legal requirements or obligations

3. Legal Basis for Processing

Depending on your location and applicable laws, we process your personal data on one or more of the following legal bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose.

• Contract: Processing is necessary to fulfill a contract (e.g., course enrollment) or because you have asked us to take specific steps before entering into a contract.

• Legal Obligation: Processing is necessary to comply with a legal obligation.

• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override those interests.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share data in the following circumstances:

• Service Providers: We work with third-party partners (e.g., payment processors, email marketing services) to carry out certain business operations on our behalf. These parties are contractually obligated to protect your data and use it only for the services requested.

• Legal Compliance: We may disclose personal data if required by law, regulation, or legal process, or if such disclosure is necessary to protect our rights, enforce our Terms of Service, or ensure the safety of our users, employees, and volunteers.

• Business Transfers: If we merge with or are acquired by another entity, your data may be transferred as part of the transaction, subject to the same privacy protections.

5. Data Retention

We retain your personal data for as long as is necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. The duration of retention may vary depending on the type of data and the purpose for which it was collected.

6. Cookies and Tracking Technologies

We use cookies and similar technologies (such as web beacons, pixels, and analytics tools) to:

• Enhance User Experience: Remember your preferences and settings.

• Analyze Site Usage: Track user engagement and gather statistics on Site performance.

• Marketing: Provide relevant ads or promotions based on your browsing behavior.

You can choose to disable cookies in your browser settings, but this may affect the functionality and features of our Site.

7. International Data Transfers

If you are located outside of Turkey, please note that any personal data we collect may be processed and stored in Turkey or other countries where we or our service providers operate. We take steps to ensure that your data is protected in accordance with this Policy and applicable data protection laws, including standard contractual clauses or other lawful data transfer mechanisms.

8. Data Security

We employ industry-standard measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include technical safeguards (e.g., encryption) and organizational practices (e.g., restricting access to personal data to authorized personnel only). However, no data transmission or storage system is guaranteed to be 100% secure.

9. Your Rights and Choices

Depending on the laws that apply to you, you may have the right to:

• Access: Request a copy of your personal data we hold.

• Rectification: Request corrections to inaccurate or incomplete information.

• Deletion: Request the deletion of your personal data in certain circumstances.

• Restriction: Ask us to limit how we process your personal data.

• Objection: Object to certain types of processing, such as direct marketing.

• Data Portability: Receive a copy of your personal data in a structured, machine-readable format.

• Withdraw Consent: If we rely on consent to process your data, you can withdraw it at any time (this will not affect the lawfulness of processing based on consent before its withdrawal).

To exercise any of these rights or ask a question about your personal data, please contact us using the information in Section 11.

10. Third-Party Links

Our Site or Services may contain links to external websites or services that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We recommend reviewing the privacy policies of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of third-party services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the “Effective Date” at the top of this document. We encourage you to review this Policy regularly to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:

Living It English Cafe Gaziantep
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Street Address, City, Postal Code, Turkey]